Proactive customer support is at the heart of everything we do at Active
Full training for all your users
Onsite or virtual visits, to help you with all aspects of product delivery and integration, plus ongoing support, helping you and your team get the most from the product – as often as you need it.
Our helpdesk is available during normal office hours and will gladly offer any technical support you need at any stage of your contract.
Product Specialists are experts in the markets we work with, and will share the knowledge gained from your sector
Don’t just take our word for it
“Active provide an efficient service, with good customer relations and a willingness to adapt to the needs of the customer”
“It was great to work with Active. They understand the further education market, so it was very easy to get the CRM tailored exactly to our needs.”
“Active’s technical understanding and prior experience of our type of business, and the associated system integration needs, was clearly demonstrable”
The team at Active are so helpful and friendly and very willing to adapt the product. Couldn’t be better.”
“Flexible and friendly, and always looking to offer solutions and advice that meet our needs. I feel as though Active understand our position, our vision, and want to help us get there in a cost effective manner”
“Good relevant information from a company who is willing to listen”