Microsoft Dynamics 365 for Social Housing Management

Digitally transform social housing management and performance

 

Managing social housing today is complex.  Infinite variations in assets, customers, staff, partner/supplier relations and activities fuel difficulties the sector faces.  Microsoft Dynamics 365 for Social Housing Management is the only platform that provides sophisticated yet versatile end-to-end cloud-based systems and reporting, giving all-stakeholder’s both desktop and mobile access across devices.  Whether the need for digital transformation is enterprise-wide, or for a core element such as assets, repairs/maintenance, customers, finance or HR, a Dynamics 365 solution will future-proof your organization and transform how you perform.

Our solution comes 80% ‘off-the-shelf’ with the ability to be easily adapted and configured to suit your unique needs and processes should you wish. Our team of developers have created plugin tools for many of our customers, including a lead generation tool for employer engagement and a mapping tool to analyse marketing impact.

 

Key features

Engage residents

Build personalised experiences across all customer touchpoints

Empower staff

Empower your employees with a system that enables them to work more efficiently

Optimise processes

Anticipate and manage business needs with more intelligent processes

Transform services

Grow and evolve every part of your business to better meet the changing needs of your customers

N

360 degree view of every tenant or property

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Full history of enquiries, repairs and complaints

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Live scheduling of contractors

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Marketing integration

N

Automated workflows

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Dashboards and reporting

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Mobile accessible, Cloud based system

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All data is secure

Our credentials

 

We are a trusted Microsoft Dynamics 365 partner with over 10 years experience working with public sector organisations including councils and emergency services.

Our in-house technical expertise combined with our first class Customer Success Programme is what stands us apart from the rest