Further Education CRM

A customisable CRM system perfectly designed for further education colleges and apprenticeship training providers.

A better way to manage student data

At Active we are experts in creating CRM systems for Further Education and Apprenticeship Providers. Our solutions are designed for education and training professionals, bringing benefits across the college as you save on licensing costs through system consolidation and supporting integration with many of your other tools and systems. With powerful automation you can streamline your processes, saving time on repetitive manual tasks such as data uploads.

System features

Our Further Education CRM is built with the knowledge gained from 30 years of industry and sector experience. We work closely with our college and training provider customers to ensure our solutions have the features you need and our systems can be customised to add additional functionality. The key features include:

Accounts & Contacts

Easy to manage learners & employers

Pipeline Management

Automate lead creation from enquiries and increase conversions.

Course Bookings

Apprenticeships, post 16 study, employability skills, in-work skills etc

Full MIS integration

Holistic view of all learners

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Data Security

Data is secure with Microsoft Enterprise data protection

Apprenticeship vacancy record

With automatic NAS upload

Advanced reporting

Build the dashboards you need or choose Power BI for deeper analysis

Automated workflows

Streamline processes and increase productivity

Microsoft 365

Part of your Microsoft Stack helping to maximise investment

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Change of employer record

Avoiding duplication of records

Apprentice interview record

For full transparency at every stage

RPL calculator

For easy recording of prior learning

Automated contract creation

And other document templates

Marketing & lead gen

Create dynamic marketing lists and integrate with your marketing tools

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Seamless integration

Integrate with other systems and data sources to reduce admin

Additional features and integrations

Our solutions are flexible and can be extended, ready for changing regulations and college needs. Here are some of the additional features that we have implemented for our Further Education College CRM customers:

  • Microsoft Teams CRM Integration – make and recieve calls directly from your CRM to improve student communications as support and enquiry teams are able to see contact records immediately and increase efficiency with no need to switch between apps when handling calls. With automated call logging you can improve data management for reporting and forecasting. Read more.
  • Power Automate flows – Microsoft Power Automate is a low code solution for organisations to optimise their processes. We help FE Colleges utilise Power Automate flows to save time on manual processes, freeing up time to focus on key objectives. Read more
  • Apprenticeship Income Calculator – Designed to help you better understand and forecast apprenticeship revenue, this intuitive tool allows you to calculate your projected income for each apprentice, offering both monthly breakdowns and annual forecasts. Read more.

 

Geographic analysis.

With in-built maps every customer can plot any combination of field entries to get a geographic insight to their data.

For example, add layers to overlay one sales persons target accounts over another to see where there may be a cross over or more efficient ways of working.

 

Post a vacancy.

Create a job vacancy within the CRM and publish straight online.  For example create or edit an apprenticeship vacancy and publish it straight to the government Find an Apprenticeship website.  This process improves productivity as it avoids creating the vacancy in multiple places.

 

Post a vacancy.

Create a job vacancy within the CRM and publish straight online.  For example create or edit an apprenticeship vacancy and publish it straight to the government Find an Apprenticeship website.  This process improves productivity as it avoids creating the vacancy in multiple places.

 

Live IFA course feed.

Connect directly to the Institute for Apprenticeships to access the up to date list of standards in real time including name, status and funding values as well as many other course data points e.g. title, description etc.

Use this ensure your information is always accurate and to save time continually creating and editing your own course catalougue.  Instead, use this integration to provide more time to work on other things.

Arrange a free system preview

FE CRM system benefits

Consolidate your systems by bringing together the functionality your teams need into one user friendly training provider CRM system. Reduce licensing costs and be certain of your data security with Microsoft Enterprise data protection.

Simplify your pipeline by automating lead creation from online enquiries, reducing missed opportunities and helping you increase conversions.

Strengthen your student and employer relationships with all teams working from a single data source, removing data silos to make sure contacts receive timely, relevant messaging.

Elevate your reporting using real-time data, advanced forecasting with AI insights and the ability to build the dashboards you need. We can also help you implement Power BI which allows you to see deeper insights, highlighting success factors and ways to drive your business objectives forward. We can help you build the reports you need, for example ESFA funding forecast models, dashboards and reporting that account for start dates, programme length, planned completions, drop-out rates, cohort pipeline.

Improve funding forecasting and account management with the ability to identify levy and non-levy accounts within the system.

Amplify your presence with automated vacancy upload to the Find an Apprenticeship website and reduce admin time with the ability to import your candidates and applicants.

Easy to use system built on the same platform that spans your existing Microsoft environment, making it easy to enhance your return on investment.

Our college customers

Hear from our FE College and Training Provider Customers to see how our solutions have enabled them to streamline operations, boost engagement, improve productivity, and consolidate their IT systems to achieve significant cost savings.

Myerscough college

“The team at Active have been supportive, knowledgeable and consistent. By providing expertise to our team and acting as a partner, the level of service we have received has been excellent.”

Project Manager, Milton Keynes College

“The system has meant we have total audit compliance, a departmental process, and a one system approach to Apprenticeship enrolment. Further, we have achieved over our apprenticeship forecast by £1.2 million.”

Group Sales Manager, Chichester College Group

Find out more

You details

Which of our solutions are you interested in?

Keeping in touch

Your details are held on our secure database and we promise never to share them with any other organisation for their marketing purposes. You can find out more in our Privacy Policy.

Microsoft Power Platform

 The system is built on the same platform that spans your existing Microsoft 365 (inc. Office 365), Azure, Dynamics 365, and standalone apps, making it easy to enhance your  return on investment.  

Power Apps

App development

Power Automate

Data automation

Power BI

Business analytics

Power Pages

External-facing website

Dataverse

One source of data

Solutions for Further Education

How we work.

Step 1

Kick off

An initial online meeting to identify the core Project Team from Active and the customer’s side and go over the standard system, likely configuration changes and data migration/integration requirements. Set workshop dates and who will need to attend.

Step 2

Workshops

The CRM system is uploaded into the customers M365 tenant.  A form and field level review is undertaken, data inputs and outputs are identified, and documentation discussed before a final specification is produced. 

Step 3

System build

Configuring the solution to suit the customer approved specification after the workshops e.g. amending forms and fields, building data import templates, localising system settings and assigning user permissions etc.

Step 4

Training and go live

Once the final system is approved we will train administrators to import data using the system excel templates and creating dashboards.  Other users will be trained on the system web interface, mobile app (working offline) and Outlook integration.