Microsoft Dynamics 365 for Central and Local Government

Engage residents

Build personalised experiences across all customer touchpoints

Empower staff

Empower your employees with a system that enables them to work more efficiently

Optimise processes

Anticipate and manage business needs with more intelligent processes

Transform services

Grow and evolve every part of your business to better meet the changing needs of your customers

Dynamics 365 for Central and Local government is a next generation customer relationship management (CRM) system built on the latest Microsoft Dynamics platform.

Our solution comes 80% ‘off-the-shelf’ with the ability to be easily adapted and configured to suit your unique needs and processes should you wish. Our team of developers have created plugin tools for many of our customers, including a lead generation tool for employer engagement and a mapping tool to analyse marketing impact.

With over 10 years experience working with the public sector, you can trust us to deliver the best solution to suit your needs.


Key features


Social media connections, apps, and citizen portals for engagement


Mobile access for workers


Records and document management


Case management


Connected field service


Digital dashboards that create valuable insights, understanding, and visibility


Data analytics tools


Microsoft Government Cloud keeps your information protected

Our credentials


We are a trusted Microsoft Dynamics 365 partner with over 10 years experience working with public sector organisations including councils and emergency services.

Our in-house technical expertise combined with our first class Customer Success Programme is what stands us apart from the rest

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