Microsoft Dynamics 365 for Central and Local Government

Engage residents

Build personalised experiences across all customer touchpoints

Empower staff

Empower your employees with a system that enables them to work more efficiently

Optimise processes

Anticipate and manage business needs with more intelligent processes

Transform services

Grow and evolve every part of your business to better meet the changing needs of your customers

Dynamics 365 for Central and Local government is a next generation customer relationship management (CRM) system built on the latest Microsoft Dynamics platform.

Our solution comes 80% ‘off-the-shelf’ with the ability to be easily adapted and configured to suit your unique needs and processes should you wish. Our team of developers have created plugin tools for many of our customers, including a lead generation tool for employer engagement and a mapping tool to analyse marketing impact.

With over 10 years experience working with the public sector, you can trust us to deliver the best solution to suit your needs.

 

Key features

N

Social media connections, apps, and citizen portals for engagement

N

Mobile access for workers

N

Records and document management

N

Case management

N

Connected field service

N

Digital dashboards that create valuable insights, understanding, and visibility

N

Data analytics tools

N

Microsoft Government Cloud keeps your information protected

Our credentials

 

We are a trusted Microsoft Dynamics 365 partner with over 10 years experience working with public sector organisations including councils and emergency services.

Our in-house technical expertise combined with our first class Customer Success Programme is what stands us apart from the rest

Dynamics 365 Blog

Power BI vs Dashboards in Dynamics 365: Are you getting the most from your data?

Microsoft Dynamics 365 dashboards and Power BI compared Organisations looking to get the best insights from their data, may find the default dashboard functionality within Dynamics 365 is absolutely fine for their business goals. However if you need to consider...

Recognition of Prior Learning for apprenticeships – what it is and why it’s important

Recognition of prior learning (RPL) is a crucial part of apprenticeships management. Training providers must recognise and record prior learning (relevant education or experience) against the apprenticeship standard, so that tutors can personalise the curriculum,...

ClickDimensions for education marketing teams

Easy marketing from within your CRM Increasingly our Dynamics Education customers are asking for solutions that will enable them to more effectively use their data for marketing and sales activities. It makes sense to be able to run campaigns directly from within the...