Microsoft Dynamics 365 for Central and Local Government

Engage residents

Build personalised experiences across all customer touchpoints

Empower staff

Empower your employees with a system that enables them to work more efficiently

Optimise processes

Anticipate and manage business needs with more intelligent processes

Transform services

Grow and evolve every part of your business to better meet the changing needs of your customers

Dynamics 365 for Central and Local government is a next generation customer relationship management (CRM) system built on the latest Microsoft Dynamics platform.

Our solution comes 80% ‘off-the-shelf’ with the ability to be easily adapted and configured to suit your unique needs and processes should you wish. Our team of developers have created plugin tools for many of our customers, including a lead generation tool for employer engagement and a mapping tool to analyse marketing impact.

With over 10 years experience working with the public sector, you can trust us to deliver the best solution to suit your needs.

 

Key features

N

Social media connections, apps, and citizen portals for engagement

N

Mobile access for workers

N

Records and document management

N

Case management

N

Connected field service

N

Digital dashboards that create valuable insights, understanding, and visibility

N

Data analytics tools

N

Microsoft Government Cloud keeps your information protected

Our credentials

 

We are a trusted Microsoft Dynamics 365 partner with over 10 years experience working with public sector organisations including councils and emergency services.

Our in-house technical expertise combined with our first class Customer Success Programme is what stands us apart from the rest

Dynamics 365 Blog

Alumni Management using your CRM

Alumni are a truly valuable asset, don't lose your relationship with them! Alumni are a huge asset to any academic institution.  As well as brand ambassadors, they are potential recruiters for new graduates; as well as a significant source of revenue through donations...

Customer Update: City College Plymouth

We recently revisited City College Plymouth to carry out some required updates to their Dynamics 365 Education system. They have had our product for about a year now, and as part of our Customer Success Programme, we made some system improvements to help them get the...

Successful CRM / IS implementation – Stage one: research and planning

Welcome to the first part of what I hope will become a useful checklist for organisations looking to buy, or who have recently bought a Dynamics 365 solution. We have many years’ experience developing and delivering MIS solutions for SMBs and we are acutely aware of...